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Frequently Asked Questions

Frequently Asked Questions

Here at Full Cyrcle Adventures, we are proud of this beautiful country we live in and are excited to share it with you. People come from around the world to see this amazing place, and we want to ensure you see the best it has to offer. Full Cyrcle Adventures gives you the opportunity to escape the city and see some amazing areas in the back-country that very few have the opportunity to experience. We are passionate about the outdoors and want to share them with you. Still have questions? Here are answers to a list of our most frequently asked questions. If you have other questions or concerns, please contact us.

How does the liability waiver work?

A standard waiver and release of liability is required for all participants.  A parent or guardian must complete a liability release for persons under 19 years of age.

 

Do you require a damage deposit? What is the security deposit for?

Yes.

Due to the nature of off-roading, we require damage deposits to be taken by guests prior to the departure. Guests must bring a valid credit card to their tour.

All Rentals
We require an imprint of your credit card upon arrival for the tour or $3,000 cash deposit.

You are liable for the full cost of repairs/ replacements of machine as these machines are not insured. You will be required to fill out our Damage Disclosure Form upon arrival before you take the UTV, SXS, RZR, Ranger, Helmet, or Equipment.

The pre-authorization will require an imprint of your credit card and driver’s license for all rentals.

How old do you have to be to drive the UTV?

If you want to drive a UTV, you must be at least 19 with a valid driver license. 

What is the minimum age requirement to be a passenger?

We do not have a minimum age requirement; however, children must be able to sit safely in a seat-belt, or have a car-seat that extends above the child’s head. Most car-seats can be installed in our UTVs. While we have no minimum age, for a child to ride in our UTV’s they must be able to safely wear a helmet and be safely buckled into the seat. Please contact us to verify that your child/children can safely ride with us.

 

Do I need to have experience driving a UTV or driving off road?

No experience necessary, our UTV’s are very easy to learn and drive. All guests are given a vehicle orientation and a familiarization period driving the UTV.

 

What should I wear?

Closed toe shoes are required, and clothing appropriate for the current weather conditions. You will likely get dusty or muddy, we recommend not wearing your Sunday best. An additional layer is recommended on cooler days to stay warm.

Wear or bring clothing you feel you will need to be comfortable while out riding.

We strongly encourage everyone to bring as much of their own gear as possible while we are battling new Covid-19 limitations. For best fit and comfort, we encourage you to bring your own riding gear (including helmet, gloves, goggles, boots, or shoes) Come prepared for the weather.

Are we required to wear helmets?

Yes. Everyone is required by law to wear a helmet.

 

Will we get dirty, dusty or wet?

Yes. Depending on how recent it has rained will determine how dusty or wet it will be. Please check the weather forecast before you come, if it is supposed to rain, or has recently rained you may want to bring a rain coat and rain pants as it can definitely get wet.

 

What happens if there is bad weather?

We don’t cancel any trips due to weather. Please come prepared for a day out on the trails no matter the weather.

 

What is your cancellation policy?

If you must cancel, we require a minimum two weeks notice. Cancellation within those two weeks we charge 50% of the cost. Cancellations within 48 hours of your are charged the full 100%.

We understand that there may be unforeseen circumstances preventing a guest from coming, if we are able to re-book your spots prior to your trip, and/ or move you to another day we will do our best to accommodate your alternative dates. We will still be required to charge as per your original booking date if you move your booking within the cancellation period. Please CALL AND EMAIL US if you need to cancel.

 

Do you serve meals?

No, but custom arrangements can be made for catering meals. We also allow guests to bring along their own food or non-alcoholic beverages, we generally have extra room in our coolers.

Contact us for more information.

 

Are restrooms available?

Restrooms are available at our main office.

 

Will we see any wild animals?

There are many animals in this area, however we can never guarantee you will see a wild animal. Most notable animals in the area include: Deer, Moose, Bears, Bobcats, Mountain Lions, Rattlesnakes, Coyotes, Rabbits, Eagles and Hawks, among others.

 

Can I bring my pet?

Bringing pets along is not recommended; however, we are always happy to discuss. Please contact us before you book to discuss accommodating your pet.

 

What types of payment do you accept?

We accept Cash, Visa & Mastercard

 

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Have a look at our Adventure options, if you don’t see something there that works for you, contact us and we’ll be happy to talk about scheduling something perfect for your next adventure!

Full Cyrcle Adventures is your one stop Adventure Company in Kelowna.

Contact us today to ask how we can make your next Adventure Unforgettable!

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